Exhibitor FAQs

1. How do I reserve exhibit space or become a sponsor?
Please contact Susie Jensen, Exhibit/Sponsorship Sales, at 513-304-1784 or susie@wjinc.net.

2. What is the Load-in/Load-out Schedule?

Exhibitor Move-In
Monday, December 4th                1:00 PM – 5:00 PM          Large Exhibitors – 400 sq. ft. and larger
Tuesday, December 5th                8:00 AM – 4:00 PM

Exhibit Hours
Wednesday, December 6th          9:00 AM – 5:00 PM
Thursday, December 7th             9:00 AM – 2:00 PM

Exhibitor Move-Out
Thursday, December 7th             2:00 PM – 7:00 PM

 The full 2023 Schedule is available HERE.

3. How do I register booth staff or edit my online company profile?
Login details and instructions on how to access the Exhibitor Service Center (ESC) have been emailed to your primary booth contact.  Please feel free to contact The Docks Expo Exhibitor/ Registration Services at andi@wjinc.net for further assistance.

4. How do I make my hotel reservation?
Please visit the Hotel & Explore tab on DocksExpo.com.

5. Where can I find an event logo to use, and how can I best market my booth?
Please contact Susie Jensen at 513-304-1784 or susie@wjinc.net for details on advertising and sponsorship opportunities available for The Docks Expo 2023.  Packages can be customized to suit your company’s specific marketing goals! To access Docks Expo standard logos and suggested marketing material, please log-in to the Exhibitor Service Center.

6. What comes with my exhibit booth?

Each 10’x10’ (100 sq ft) booth will receive:

• Three (3) Complimentary Exhibit Booth Staff Registration Passes.  You must register your booth staff through the Exhibitor Service Center, or by emailing your team member’s email addresses, city, and state, to Andi@wjinc.net.  Note that you have also received an email with a separate login and password to access the online registration Exhibitor Service Center (ESC).  If you need your login to be resent, please email Andi.

• Three (3) Complimentary Guest Registration Passes.  Your exhibitor-specific registration code has been previously sent to you via the same email mentioned above, but please reach out to Andi if you need it to resent.  Please share this comp guest code with important customers that you’d like to see attend the Docks Expo. Guest passcode registrations should be completed on the attendee registration page. 

• Furnishings Included with my 10×10 booth:  8’ high black back drape, 3’ high black side dividers, one (1) 6’ black skirted table, two (2) chairs, one (1) wastebasket and a 7” x 44” one-line identification sign.

7. How do I receive an Exhibitor Services Kit?

The online exhibitor service kit is now accessible.  

Note: Each exhibiting company’s main contact will receive a new 2023 automated email with user-specific login credentials from Heritage Exposition Services to access their account and place orders for furnishings, schedule shipping, and additional services.  The discount deadline is November 15^th

If you are having trouble accessing your account or have additional questions with regard to the event or ordering, please use the following contact information for Heritage. 1-800-360-4323 or  Exhibitor.Services@Heritagesvs.com

8. How do I order electricity/utilities or audio-visual for my exhibit booth?
The electricity/utilities online order form and audio-visual online order form are now accessible.

9. Where do I ship my materials?

Warehouse Shipping:
Exhibitor Company Name and Booth Number
HERITAGE C/O TForce Freight
45 Teledyne Pl.
La Vergne, TN 37086
FOR: The Docks Expo 2023
12/6-12/7/23

Heritage will accept exhibit materials beginning Monday, November 6th, 2023 at the warehouse address. Material arriving after Monday, November 27th, 2023 will be received at the warehouse with an additional after-deadline charge. Note: The advanced warehouse will be closed and no shipments received on Thursday, November 23rd, 2023.

Show site Shipping during Load-in/Load-out:

Music City Center- Hall B Freight Entrance
700 Korean Veterans Blvd.
Nashville, TN 37203
FOR:  The Docks Expo 2023
12/6-12/7/23

Show site Shipping during event hours: (please confirm details directly with UPS.  See contact info below)

The UPS Store #6425 Music City Center
201 Fifth Avenue South
Nashville, TN 37203
FOR:  The Docks Expo 2023
12/6-12/7/23

Located:  6th Ave Entrance, Level 2 Phone: (615) 401-1495 • Fax: (615) 401-1497 
Email: store6425@theupsstore.com Website: www.theupsstorelocal.com/6425

10. What is the tradeshow facility’s address?
Music City Center – Main Entrance Address
201 Rep. John Lewis Way South
Nashville, TN  37203

Please click HERE for directions.

11. I will be driving to Music City Centre. Where should I park my car?
There are several parking options surrounding the facility.  Please click HERE for details regarding location, rates, and handicap-accessible parking.

12. After I unload, where should I park my empty trailer?
The closest option for trailer parking in the downtown Nashville area is at the Nissan Stadium.

For all trailer parking requests, visit the following application link and apply for LOT P:  https://www.nashville.gov/departments/sports-authority/webform/stadium-parking-lot-use-request

NOTE: As part of the application, you will need to acknowledge the indemnification form (with COI requirements).

For additional questions, please contact PMC “Parking Management Company” at (615) 210-4129.

14. Where can I find the application form for the Young Leader awards?
Nomination forms are available HERE.