Education Sessions

Tuesday, December 4

10:00 – 11:00am
Welcome and Annual Survey Trends
Anna Townshend, Editor, Marina Dock Age

 

11:15am – 12:15pm
Marina Drownings, Life Rings and Safety Ladders: Statistics, Standards and Recommendations
Carl Wolf, CMM, CMI, Robson Forensic, Inc.

Description: tbd

 

11:15am – 12:15pm
Integrating Marinas and Public Spaces – Increasing Access Through Community Partnerships
Greg Weykamp, ASLA, LEED AP President/Principal, Edgewater Resources, LLC

Description: This session would provide an overview of design and planning strategies to provide enhanced boater amenities and gain community support for new and expanded marina facilities within public waterfronts.  Case studies will be shared from 31st Street Harbor in Chicago, where public access for boating is coupled with expanded fishing access and improved park space; the Douglas Waterfront Master Plan, which leveraged a community design process to convert a privately owned marina into a public asset with the potential to create a permanent funding source for harbor maintenance while expanding the marina, converting private waterfront to public access, and improving water quality; and the South Haven Maritime District, where private marinas, a maritime museum, and the local community are coming together to expand access to the harbor.

 

1:30 – 2:30pm
Charting a Course Through the Storm: Designing for Marina Resiliency
Jack Cox, Principal Senior Coastal Engineer, SmithGroup

Description: tbd

 

2:45 – 3:45pm
Marina/Boatyard Insurance: The Policies Marinas Want, Need and Probably Don’t Have and How that Impacts the Claims Process
Daniel K. Rutherford, AMI-CMI, LPI, Director, Claims and Risk Management, Maritime Program Group

Description:  Your marina or boatyard is insured, right?  But do you really know what your insurance policies cover or, more importantly, what they don’t?  This course will review common misconceptions from what “completed operations” coverage provides (or doesn’t) to what your MOLL (Marina Operators Legal Liability) does or does not do to protect your liability.  The course will help you understand the various coverage available for comprehensive coverage.  This is NOT a sales pitch.  This course will better prepare you for the eventuality of having a claim (it will happen someday) and clear up many common misconceptions.  We will review real examples of the good, the bad and the ugly claims scenarios.

 

2:45 – 3:45pm
How to Attract Loopers and Other Active Transient Boaters to Your Marina
Kim Russo, Director, America’s Great Loop Cruisers Association

Description:  Ever wondered how to draw transient boaters to your facility instead of watching them cruise right by? This session explores different ways to attract Great Loopers and other cruisers to your marina.  We’ll cover what boaters look for in a transient stop and how you can engage them as they get near to ensure they tie up at your dock instead of spending the night on the hook or passing you by.  We’ll also discuss creative coalitions between marinas, tourism councils, and local businesses that are resulting in increased transient visits of longer duration.

 

4:00 – 5:00pm
The Benefits of Employee Training and Engagement
Mark Gallavan, Assistant General Manager, Bay Point Resort and Marina
David Barth, Director, Business Operations, Bay Point Resort and Marina

Description:  Training is an important factor in all businesses and that is no different in the marina industry.  While this may get overlooked by many it is important to look at the long-term benefits as well as the direct correlation between training and increased customer service.  Employee engagement is a leading factor in employee retention, even the smallest idea can lead to increased employee morale, increased employee morale increases customer service.

  

4:00 – 5:00pm
Understanding Float Wave Attenuators

Christopher K. Goshow, P.E., Principal, IWC USA Office

Description:  Currently, there are many “floating wave attenuator” products offered in the marketplace; however, very few provide the coastal engineering science to support their claims as attenuators and some are nothing more than robust versions of their standard floating dock products.  This presentation will provide an overview of the wave attenuation basics, site suitability considerations, factors that affect the performance of floating wave attenuators, and recommendations for marina owners/operators considering floating wave attenuators for their facilities. Attendees will develop an understanding of the basic engineering science behind them and performance attenuation characteristics to ensure they get a true floating wave attenuator.

 

Wednesday, December 5

8:00 – 8:45am
Marina of the Year & Young Leaders Awards Ceremony
Anna Townshend, Editor, Marina Dock Age

 

9:15 – 10:15am
Working with the Government

Michael T. Abernathy, Chief, Real Estate Division, Real Estate Contracting Officer, U.S. Army Corps of Engineers – Nashville District
Myles Barton, Chief, Management and Disposal Branch, Real Estate Division, U.S. Army Corps of Engineers – Nashville District

Description: tbd

 

9:15 – 10:15am
Navigating to a New Marina
Bruce Lunde, Senior Project Manager, MSA Professional Services Inc.
Dan Williams, Senior Landscape Architect, MSA Professional Services Inc.

Description:  Have you ever dreamed of creating a new marina or overhauling an existing facility?  It can be a long and arduous process.  This session will identify tasks that result in successful projects and what part professional service providers can play for smoother sailing.  The presenters will review the process of defining goals, gathering supporting data, and understanding the local market.  Completing the planning process includes integrating project goals, evaluating alternatives, and finalizing a Master Plan, while simultaneously establishing relationships with regulatory agencies for future permit acquisition.

 

10:30 – 11:30am
National Electric Code – An In-depth Study of the New 2017 Marina Electric Codes

Gary Loftis, P.E. Maffett Loftis Engineering

Description: tbd

 

10:30 – 11:30am
Journey to Best in Class: Risk Management, Safety and Storm Planning Best Practices for Marine Facilities and Contractors
Kerry Gonzalez, CEO and Marketing Director, AMG Insurance International

Description: tbd

  

1:00 – 1:45pm
Roundtable Sessions
The roundtable discussions give attendees more opportunity to learn from and talk to our expert speakers. Both roundtable sessions will allow attendees to engage in 20-minute discussions with the group leaders on each of two topics. The experts can elaborate on their presentation materials or answer specific questions while the attendees can also share experiences and learn from one another.

Roundtable Session 1 – Working with the Government
Greg Harlan, Private Consultant
Scott Meister, Boating Infrastructure Grant and Clean Vessel Act Coordinator, SC Dept. of Natural Resources, U.S. Army Corps of Engineers

Description:  This session will help marinas discover how to take advantage of various government grant sources for facility expansions, improvements or renovations and how interested parties can work with the government to operate marinas on government lands. Find out from the experts what grants are right for your facility or how to better your government relationships.


Roundtable Session 2 – Safety & Insurance
Daniel K. Rutherford, AMI-CMI, LPI, Director, Claims and Risk Management, Maritime Program Group
Kerry Gonzalez, CEO and Marketing Director, AMG Insurance International
Gary Loftis, P.E. Maffett Loftis Engineering
Robert Smith, Executive Director, Fisher Phillips Safety Solutions

Description:  This session will focus on the many safety features that marinas need to incorporate into their infrastructure and operations, including OSHA and electrical standards. The session leaders also have experience on the insurance and claims side to help facilities protect against a variety of potential losses. Find out from the experts what to look for and how to protect yourself against workplace safety issues.

 

2:00 – 3:00pm
Federal Grants Available to Marinas for Equipment, Construction and More

Greg Harlan, Private Consultant
Scott Meister, Boating Infrastructure Grant and Clean Vessel Act Coordinator, SC Dept. of Natural Resources

Description:  The Boating Infrastructure Grant (BIG), Clean Vessel Act (CVA), and Boating Access (BA) programs are three federally funded programs available to marina facilities to provide services to recreational vessels. Administered nationally by the US Fish & Wildlife Service and locally by state agencies, the programs offer reimbursement funding for infrastructure catering to recreational vessels including tie-up facilities, fueling stations, mooring fields, boat ramps and landings, vessel sewage pumpout equipment, and dockside utilities. An overview of each program will be given with on the ground examples and suggestions on how to increase the competitiveness of marina proposals.

 

2:00 – 3:00pm
Designing and Fabricating Fixed and Floating Docks

George Register, Owner, Register Marine

Description: tbd

 

3:15 – 4:15pm
Digital Marketing in 2018 and How Automation Could Impact Marinas

Iaian Archibald, Co-Founder and CEO, Swell Advantage
Paul Norton, Co-Founder and CEO, SlipSure

Description: tbd

 

3:15 – 4:15pm
Combining Maintenance, Operational and Capital Planning

Dan Natchez, President, Daniel Natchez & Associates

Description:  A conscious effort for multi-faceted planning to be the most cost effective and functional.  Flexible multiyear planning allows one to prioritize issues, desires and expenditures, yielding a more cost efficient and meaningful approach that can then also be tied into marketing and rates.

 

Thursday, December 6

 9:15 – 10:15am
Workforce Development: Service Employee Training and Retention

Pam Lendzion, Executive Director, American Boat Builders & Repairers Association

Description:tbd

  

9:15 – 10:15am
Planning for Power at a Marina – from Equipment, Layout, to Costs

Chris Dolan, Manager, Sales & Customer Relations, Marina Electrical Equipment

Description:  Whether you are undertaking a brand new electric installation or renovating existing electric there are considerations of what type of equipment you need, where it will be located, how it will be installed, costs and how long the work will take. This session will share what you need to know to provide the best service to your customers, while ensuring safety and cost efficiency in the overall electric project.

 

10:30 – 11:30am
Fuel Docks – The Heart and Soul of a Marina

Jeremy Enck, General Manager, Stutts Marina

Description:  As the manager of a marina that underwent a fuel dock renovation and that has seen fuel sales rise 15-20% each year, Jeremy will share his experience of why every marina should sell fuel, how to install a fuel dock and how to get the most value from it. He will discuss the process of installing a fuel dock from permits to design to choosing contractors. He will then cover how to get the most value from the fuel dock from hiring the right people to marketing to operations. And he will share insight on how best to work with the regulators, how to get boaters to market for you through word of mouth, and how to put the right workers at the dock.

 

10:30 – 11:30am
Top 10 Safety Violations at Marinas and Boatyards

Robert Smith, Executive Director, Fisher Phillips Safety Solutions
Travis Vance, Attorney, Fisher and Phillips, LLP

Description:tbd

 

1:00 – 1:45pm
Roundtable Sessions
The roundtable discussions give attendees more opportunity to learn from and talk to our expert speakers. Both roundtable sessions will allow attendees to engage in 20-minute discussions with the group leaders on each of two topics. The experts can elaborate on their presentation materials or answer specific questions while the attendees can also share experiences and learn from one another.
Roundtable Session 1 – Marina/Boatyard Operations
Jeremy Enck, General Manager, Stutts Marina
Iaian Archibald, Co-Founder and CEO, Swell Advantage
Paul Norton, Co-Founder and CEO, SlipSure
Sherrie Norton
Mark Gallavan, Assistant General Manager, Bay Point Resort and Marina

Description:  Speakers in this session will address a wide variety of operational issues, from software and digital marketing to employee training and fuel dock operations. Find out from the experts how these can increase productivity, sales and employee retention.

Roundtable Session 2 – Planning & Engineering
Jack Cox, Principal Senior Coastal Engineer, SmithGroup
Bruce Lunde, Senior Project Manager, MSA Professional Services Inc.
Dan Williams, Senior Landscape Architect, MSA Professional Services Inc.
Christopher K. Goshow, P.E., Principal, IWC USA Office
George Register, Owner, Register Marine

Description:  This more technical group will have leaders focused on many planning and engineering topics: designing for resiliency, floating wave attenuators, fixed and floating dock design and planning new facilities. Discuss the various types of infrastructure that make up a modern marina, and how operators can plan for what designs and equipment will give them a profitable and efficient facility. Take this chance to ask the experts all your burning questions about design and engineering.